Speak to our team in Southbank, 9am to 5pm
(03) 9108 3910
Australia’s Most Proactive OC Team
Heritage roofs. Combustible cladding. Builder defects. Mixed use towers and buildings under administration. These are the files most managers will not take on, and they are the reason committees appoint us.
Call or email between 9am and 5pm and our Southbank office answers the same day. Your manager, their accountant and the front desk sit in one room, so a question about your building is answered by the people who know it.
Tell us about the building. We answer 98% of enquiries received before 3pm the same day.
Complex buildings, not simply large ones.
Size is not what makes a building difficult. A three storey heritage block in Carlton can be harder work than a tower, and the outcome matters just as much to the owners in it.
What we look for is complexity: the defects, the disputes, the compliance exposure, the works nobody wants to scope. That is where quality management pays for itself several times over, and it is the work we are built to do.
Get the proposal documentDistance costs you information.
Across the industry, and particularly among firms managing smaller owners corporations, the accounts function sits offshore. It is a cost decision, and it is legal, but it has a predictable consequence.
When the ledger is prepared by a team that has never seen your building, never sat in your committee meeting and cannot walk down to the manager who did, everyone in the chain knows less. Questions take days instead of minutes. Context is lost in handover notes. Errors survive longer because nobody in the room owns them.
At Above OCM your accounts are prepared in Southbank by the same team your manager sits with. Ask a question about an invoice and the person who processed it is at the next desk. That proximity is how discrepancies get caught.
Get the proposal documentWhat matters depends on the building.
A 400 lot tower and an eight lot townhouse group need different things from a manager. Choose your size and we will send the proposal document written for it.
Chartered accountants on the file, and nothing sent offshore.
At this scale the annual budget runs into the millions and a single misallocation compounds for years. Your accounts are prepared and reviewed in Southbank by CPA and CA qualified staff who sit with your manager, so questions are answered in minutes rather than time zones. Add quarterly committee meetings, a resident chartered accountant reviewing the numbers and forensic historical review on appointment.
Request the large building proposalProgrammed maintenance is where the money actually is.
Mid-size buildings rarely fail on strategy. They fail on deferral. Good maintenance is far cheaper than repairing assets after they fail, so we benchmark the budget, build the maintenance plan properly, and keep a manager on site six times a year to catch the small things while they are still small. That is what value for money looks like when it is measured over a decade.
Request the mid-size proposalA large firm resource on a small owners corporation.
Smaller owners corporations get the least attention in this industry, and they are often the ones handed to an offshore accounts team. When something complex arrives, a defect claim, a roof, a dispute that will not settle, a small committee has nowhere to turn. You get the same project management capability, the same in-house accounting and the same director access as a 366 lot tower.
Request the smaller building proposalIn owners corporation management, you get what you pay for.
Many managers promise value for money. In this industry, value has become code for negligence, and the true cost is hidden. A perfectly nice building. Falling property values. Residents who want out.
The hidden cost
What quality looks like
Why Choose Us
“The responsiveness of an OC is the most important thing for us as owners, and this is something I really value here with the team. They are helpful and professional, and for the first time, I trust someone with our property and our funds.”
The Five Pillars of Quality
We go beyond the industry standard by adhering to five policies, and delivering every service they encompass.
Proactive Management
Good maintenance is far cheaper than repairing assets after they fail. We prevent issues, reduce risk and build safer, more cost efficient communities by showing up, walking the building and staying engaged.
Financial Precision
With oversight from a resident chartered accountant, our finance team brings professional rigour to every budget and report, regularly identifying inefficiencies that save owners hundreds per lot each quarter.
Creating Community
Committees work best when supported to lead, not left to argue it out alone. We keep owners informed, set clear expectations and step in early, so there is less room for misinterpretation and less risk of things getting personal.
Compliance and Risk
Non-compliance is sometimes dangerous, often illegal and always costly. From fire safety and OH&S to lift certifications and contractor vetting, we help committees meet their obligations with confidence.
Digital Transparency
Your manager holds sensitive information about you and your building. All of our systems are onshore and managed in-house, with access tailored so each stakeholder sees exactly what they need and nothing they do not.
Proactive, present and accountable.
Unlike firms that operate from a distance, we do not simply pass messages between residents and contractors. We show up, walk the building and stay engaged with the people who live there.
When you lodge a maintenance request, chances are you will see a manager in person. Photographs and job tickets rarely tell the full story, so we assess issues directly and find the right solution rather than the fastest one.
“I have worked with others and Zac is the only OC manager who visits twice every month. I really appreciate his professional assistance.”
Everything we provide as your manager.
Our comprehensive approach keeps your finances in order, your community thriving and your assets at full value. Here is exactly what you get, with no ambiguity.
The eighteen step handover.
When we take on a new building we leave no stone unturned. We do not only solve known problems, we uncover the ones others missed. Eighteen steps sounds like a lot, but we handle the heavy lifting. All owners need to do is choose us.
What do quality managers look like?
Select a team to see how each one drives value in your building.
I have been working in strata management for over a decade and my role is focussed on the complex problems most managers will not take on: major defects and capital works. In 2024 I was named Senior Strata Community Manager of the Year by the Strata Community Association (VIC).
Our in-house accounting team ensures every budget and audit is accurate and accountable. We do not wait for external audits to uncover problems. We identify and address them proactively, from this office.
My background is in accounting and executive management. Before joining Above OCM I served as Executive General Manager at a national aged care provider. I am a Chartered Accountant, and I bring that financial rigour into everything we do here.
Makenzie, Abby, Andy and Ainsleigh work closely with our OC managers to keep your records secure, up to date and accessible. If you call our office, chances are you will speak with one of them.
Director Simon Saint-John founded the company to make high quality owners corporation management the standard. At Above OCM we fix problems. That is what sets us apart. Call the team on (03) 9108 3910 to find out how we can help you.
Get the proposal documentCredentials and awards.
Anyone can manage an owners corporation in Victoria without formal training. We hold ourselves to a different standard.
Professional standards
We manage buildings across a legal and technical landscape that spans the following standards. There is a difference between passable and perfect adherence, and it shows.
The MyCommunity portal
Live financial data and real time updates on what is happening at your building, powered by Urbanise. Entirely optional, with physical notices and email correspondence available for owners who prefer them.
Explore what Above OCM can offer your building.
We are upfront with our pricing. No surprises. Total transparency helps owners understand exactly what they are getting for their money.
Speak with an OC specialist.
Call today to find out how we have saved some clients more in annual costs than our total fees.
(03) 9108 3910Monday to Friday, 9am to 5pm
admin@aboveocm.com.au
Tell us the number of lots and we will send the proposal document written for buildings like yours.
